SeaWorld is supposed to be a happy place for kids to open their minds to our oceanic friends, but that wasn’t the experience for the jlthomasjr family. 

While recording their cute kids feeding the dolphins, their daughter motioned that she ran out of treats. At the exact moment, one of the dolphins lunged for the treat basket she was holding, and seriously bit her arm. 

Now, mom and dad are using social media to spread this video, and are hoping that SeaWorld conducts some policy changes regarding the event.

A SeaWorld spokesperson defended the dolphin feeding attraction. “Our guests are given clear instructions on how to feed the dolphins in an appropriate and safe way,” they said. “Unfortunately, there are times when instructions are not followed.”

Perhaps young children shouldn’t be put in risky situations with such strict guidelines where one small move could result in a serious injury, or worse. Can you really expect eight year olds to follow safety protocol perfectly?